Nasıl yardımcı olabiliriz?
Do you have a question?
We Are With You Every Moment!
Don't let your business stop, we provide solutions to all your questions. We are here for fast and reliable support!
Ya da ihtiyacınız olan bilgilere hızlıca ulaşın.
Ek Kaynaklar
Sık Sorulan Sorular
En çok merak edilen konulara hızlı yanıtları burada bulabilirsiniz.
SSS'yi Görüntüle
Support Packages
Choose the support package that suits your needs, let your business continue without interruption.
One-Time Support
One-time technical support service. Ideal solution for emergency situations.
Standard Technical Support
Technical support by appointment, via remote connection. Free for Bilsoft Online (1 Year), Desktop Plus (6 Months), Desktop ECO (3 Months) users.
Updating new versions by our expert teamRemote intervention in any programmatic technical errorSupport until 23:00 on weekdays - 16:30 on weekendsRecovery of possible data in case of database error (Power outage, etc.)Password setting in case of forgotten user login passwordPhone support on program information and technical issuesProgram reinstallation proceduresRights in the support package are included in the support period and are not carried over to the next period upon contract terminationOnly authorized personnel determined by the company can benefit from the operations within the scope of supportVIP Technical Support
Priority and direct support with dedicated personnel. Free for Desktop Mega (12 Months), Online (3 Years) users.
Priority service with your dedicated technical support personnelDirect connection to Technical Support with special dialing from switchboard systemContinuous special support until 23:00 on weekdays - 22:00 on weekendsYour transactions are under extra guarantee thanks to the improved systemUpdating new versionsImmediate remote intervention in any programmatic technical errorRecovery of possible data in case of database error (Power outage, etc.)Password setting in case of forgotten user login passwordPhone support on program information and technical issuesProgram reinstallation proceduresRights in the support package are included in the support period and are not carried over to the next period upon contract terminationOnly authorized personnel determined by the company can benefit from the operations within the scope of supportOne-Time Support
One-time technical support service. Ideal solution for emergency situations.
Standard Technical Support
Technical support by appointment, via remote connection. Free for Bilsoft Online (1 Year), Desktop Plus (6 Months), Desktop ECO (3 Months) users.
Updating new versions by our expert teamRemote intervention in any programmatic technical errorSupport until 23:00 on weekdays - 16:30 on weekendsRecovery of possible data in case of database error (Power outage, etc.)Password setting in case of forgotten user login passwordPhone support on program information and technical issuesProgram reinstallation proceduresRights in the support package are included in the support period and are not carried over to the next period upon contract terminationOnly authorized personnel determined by the company can benefit from the operations within the scope of supportVIP Technical Support
Priority and direct support with dedicated personnel. Free for Desktop Mega (12 Months), Online (3 Years) users.
Priority service with your dedicated technical support personnelDirect connection to Technical Support with special dialing from switchboard systemContinuous special support until 23:00 on weekdays - 22:00 on weekendsYour transactions are under extra guarantee thanks to the improved systemUpdating new versionsImmediate remote intervention in any programmatic technical errorRecovery of possible data in case of database error (Power outage, etc.)Password setting in case of forgotten user login passwordPhone support on program information and technical issuesProgram reinstallation proceduresRights in the support package are included in the support period and are not carried over to the next period upon contract terminationOnly authorized personnel determined by the company can benefit from the operations within the scope of support